About Me

Am from Bangalore, India. Aspiring to be an excelent Designer.

I am energetic & ambitious person to achieve something in life and i know that anything can be achieved with required patience and perseverance. I have been in different fields in my professional career and i have seen myself struggle in things which i start new but over time i always have excelled in what i do.

My work in design grew from being a visual designing to User Experience Design to now being a researcher in Siemens. My search for learning new things and making something innovative have also been taking me to different places and gain more knowledge. My words about design is "A good design is one which is simple, elegant and usable."

Motto: Keep IT Simple!

Portfolio

Recent Projects:

• AIOps - The future of Network Security

  
  

  
              View Project Detail

  AIOps - The future of Network Security

  

  Project Brief

  Todays firewall is challenging to manage due to its complexity and the poor infrastructure built a decade ago. With advancing automation,
  AIOps brings Anomaly Detection with Machine Learning for Network Optimisation. This enables Operations teams to gain insights across network
  environments and reducing IT downtime, improving network performance

  
  

  Persona

  Network Administrator
  Security Architect
  Director

  
  

  User Research

  Understanding how the users were solving the issues currently gave lot of ideas to how AI can help them fastback their work.
  Here is an example of one such scenario highlighted by user

  
  
  

  Design Process

  The journey in this project is different, the normal Discover>Define>Design flow did not work as I was constantly on discovery phase
  until the end of process. Here is the Outcome-based Lean UX Process we followed which promotes collaboration and encourages
  lot of experiments on MVP

  
  

  Design Solutions

  Here are Selective Mockups of AIOps Dashboards addressing specific user needs & pain point identified during research and also
  considering business outcomes

  
  
  
  
  
  
  
  
  
  
  

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• Secure Network (VPN)

  
  

  
              View Project Detail

  Secure Network (VPN)

  

  User Problem

  Configuring Connections between multiple on-premise device and a cloud device is a tedious task.
  User is unknown about the status of the configured connections and immediately analyse & troubleshoot

  
  
  

  Project Goal

  Reduce user effort on bulk configuration with fewer clicks and provide troubleshooting and monitoring facility
  for user to test the connections, see the status of each connection or of the entire network connections

  Involved Members:

  Designers - 1
  Design Lead - 1
  UX Researcher - 2
  Documentation Team - 1
  Product Manager - 1
  Product Owner - 1
  Technical Architect - 1
  Technical Marketing Engineer - 1

  
  

  End-to-End Design Process

  
  

  Detailed Design Process

  

  Wireframes

  
  
  

  Usability Testing Results

  5 different users were interviewed & asked to interact with the feature.
  This report is the summary of the outputs/suggestions received

  
  

  Final Visuals

  
  

  Prototype

  Open Prototype
  
  
  

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• Smart Log Management

  
  

  
              View Project Detail

  Smart Log Management

  

  Problem

  The factory is facing resource crunch for online support due to new machineries successfull launch into market.
  With increasing clients the support staffs are struggling to meet the deadlines as they manage
  log operations on an excel sheet.

  
  

  Business Need and User Painpoints

  Business Need:

  • Time effective solution

  • Bring clients and customer onto single platform

  • Automated repository management

  • Meet deadlines

  • Operate with lesser number of resources

  Pain points:

  • Email trafficking

  • Tons of log files to manage

  • Repository management is time consuming

  • Data unavailable until a specific date

  • Difficulty in accessing information

  
  

  Design Process

  
  

  Storyboard

  Click here to view Storyboard

  Persona

  User interview performed with 4 users from different locations and then this persona has been formed

  
  

  2x2 Prioritization Matrix

  
  

  Detailed Design Document

  Click here to view Detailed design document

  
  

  Design A/B Testing

  There comes a time when designer nor stakeholder are able to decide which design approach can go ahead.
  Hence this was the second time we could talk to users for validations and can decide upon a
  particular approach based on feedback.

  
  

  Final Visuals:

  
  

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Case Study Projects:

• Future Factory Floor Operations

  
  

  
              View Case Study

  Future Factory Floor Operations

  

  Problem Statement

  Automated factory assembly lines are creating bottle necks leading to anomalies affecting production performance
  and increased human intervention.

  Business Requirements and Goals

  Business Need:

  The company wanted to solve the problem to increase sales without affecting retention.

  Requirements:

  • Lack of real time updates to track the shop floor performance

  • Ambiguity related to bottlenecks

  • Absence of an efficient task delegation mechanism

  • Research on how competitors are solving this challenge

  

  Persona :

  Findings based on interviews/workshop that were conducted.

  
  

  Customer Journey

  To understand how customers find and interact with the service we created a Customer Journey Map.

  Guiding Questions:

  • What were the steps of the customer journey?

  • At what point did the user realised he needs help?

  • What were the main touchpoints at each step and what are his emotions involved?

  • What were the main pain points for the user during the customer journey?

  • What solutions did you find to treat these pain points?

  • What new features or design changes came from mapping the customer journey?

  
  

  Design Direction

  We agreed that the most important task was to increase the retention rate since it was the
  product's most important KPI.

  Guiding Questions:

  • Does the design affect any existing process?

  • Is our design solving the problem defined?

  • What have you changed in the design to this end?

  • Do we foresee any new issues due to new design changes?

  Resulting Pointers:

  • Real time updates to track the shop floor performance

  • Clear identification and intimation of the bottlenecks

  • Lucid task delegation

  
  
  
  

  Single Task Flow:

  
  

  Final Visuals:

  
  

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• Traffic Violation Application

  

  
              View Case Study

  Traffic Violation Application

  

  Case Study

  The Product

  Spot violations using mobile application OCR technology to report them to police. Helping in immediate
  clearance of violations.

  Problem Statement:

  Inspectors find it tedious to reduce increasing traffic violations in spotting and filling them
  on all roads and collect charges from public.

  People who spot violations are getting into arguments not able to report to police on immediately.

  Requirements:

  • Violation Detection (helmet detection)
  • Highlight violators with vehicle details (vehicle type)
  • Ability to capture number plates
  • Place to validate violation and generate tickets by comparing with online information (vehicle type, etc.)
  • Possible to fetch reports for analysis locations of increasing violation and time range for the event occurrence
  • Immediate notifications and auto allotting nearby traffic police to clear the vehicles and collecting the charges

  The Project:

  A single mobile application which can be used by both public and traffic police. Public. can report violations to police
  and get rewarded. Police gets all violations in their mobile application, all he have to do is validate and approve them.

  User Flow:

  Before I started any research, I build a user flow for current process how violations are being handled. My goal here is
  to minimise the efforts put in by traffic police inspectors to spotting and filing violations
  by involving the general public.

  
  
  

  Personas

  
  

  Traffic Police Inspector Persona

  James, Bangalore south

  Based on the interviews/workshop we set up with two personas. We referred to them throughout
  the entire product development process.

  
  

  General Public Persona

  Nagarajan, Bangalore

  Based on user interviews we set up with a single personas. Interview started with the way
  city is performing to what steps are necessary to solve the problem.

  
  

  Field Studies and Surveys

  
  

  I conducted field studies and sent out survey forms to collect insights.

  Guiding Questions:

  • What environments user are working in?
  • What devices are used by them massively?
  • What is causing pressure at work?
  • What frustrates them the most?
  • What are the biggest problem to solve here?
  • How the collected insights influence the design decisions?

  
  

  Paper Sketches:

  
  

  After completing my initial research, I sketch ideas. This allows for many leading iterations through varying design options.

  
  

  Visual Design

  First impression can be stolen by Visual Design. My findings during the interviews and research phase clearly
  showed what are user expectations and keeping that in mind experience and visual designs were developed.

  
  

  
  

  Prototype

  Open Prototype
  
  
  

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• IT Asset Management

  

  
              View Case Study

  IT Asset Management

  

  Case Study

  Mission

  To incorporate a one stop IT desktop management solution which provides a single platform for Network Administrators
  and IT Engineers to manage assets like desktop, servers and laptops.

  
  

  Personas

  
  
  
  
  

  Information Architecture:

  Task flow to understand each users task flow on their daily routine.

  
  
  
  

  Paperwork:

  
  
  
  
  

  Visual Design

  
  

  
  
  
  
  
  
  
  
  

  
  
  
  

  Prototype

  Open Prototype
  
  
  

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Hobby Projects:

• Animation Hobby

  

  
              View Project

  Animation Hobby

  
  
  
  
  
  
  
  
  
  
  
  
  
  

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